Quad Cycles Service Guarantee
We back our service workmanship for 60 days. Our priority is to keep your ride performing smoothly, and we recognize that some parts go through a short break-in period that may require minor follow-up adjustments.
Essential Tune Services: Completed within up to 2 business days
More Complex Repairs: Turnaround time will not exceed 30 days
*This guarantee does not apply to flat tire repairs, routine wear and tear, accidents, or damage resulting from misuse or abuse.- Lubricate chain
- Torque all bolts & QR's
- Inflate Tires
- Adjust gears
- Adjust brakes
- Align disc rotor
- Basic Wipe Down of Bicycle Frame
- Tension headset
- Install accessories (bell, bottle cage) *fenders not included
- Everything in the essential tune-up plus everything below
- Detail and Cleaning of Bicycle
- Install tube/tire
- Tubeless Refill (through valve)
- True wheels in wheel truing stand
- Clean drivetrain (ultrasonic, etc)
- Installation of new drivetrain components
- Installation of new brake pads
- Torque down bb
- Tension hubs
- Install new wheel (front/rear, pair)
- Everything in the precision tune-up plus everything below
- Total strip down and rebuild
- Tubeless Setup (taping/valve installation included)
- Installation of cable/housing external/internal
- Installation of bb/headset
- Install new tape/grips
- Install gear/brake levers
- Install spoke/s
- *E-bike diagnostics on supported brands/motors*
- Lubricate chain
- Torque all bolts & QR's
- Inflate Tires
- Adjust gears
- Adjust brakes
- Align disc rotor
- Basic Wipe Down of Bicycle Frame
- Tension headset
- Install accessories (bell, bottle cage) *fenders not included
- Everything in the essential e-bike tune-up plus everything below
- Detail and Cleaning of Bicycle
- Install tube/tire
- Tubeless Refill (through valve)
- True wheels in wheel truing stand
- Clean drivetrain (ultrasonic, etc)
- Installation of new drivetrain components
- Installation of new brake pads
- Torque down bb
- Tension hubs
- Install new wheel (front/rear, pair)
Quadcy Cycles Bike Shop offers a comprehensive range of in-house suspension services with a quick turnaround time of 7 to 10 days. Additionally, our pricing cover everything, including seal kits and shipping, so you know exactly what you're paying upfront—no hidden fees.
Drop off your bike at Quad Cycles, and we'll handle the rest! If you have any questions, feel free to contact us at info@quadcycles.com
An important piece of preventative maintenance for the part that keeps you in control. Keep your shock operating smoothly and protect the complex internals by having the air sleeve removed and cleaned. We'll install new seals and fresh suspension fluid.
If your fork is functioning well enough, but you want to stay on top of maintenance and suspect it could squish a little smoother. It's like changing the oil in your car. We'll replace the fluid that's responsible for smooth operation and the seals that keep the dirt out.
Blue and red knobs not working? Shock not holding air? Is there a strange gurgling sound when you compress your rear suspension? Time for a FULL service. We'll disassemble and inspect all the tiny parts, replace seals, service the damper and the air sleeve.
Lockout not working? Been a couple of years and you haven't had ANY service? Best to get in there and inspect EVERYTHING. This is a complete overhaul/service of the damper, spring and fork lower leg.
Does your dropper post have trouble returning to full extension? Does it drop when you don't want it to? Can you hear the dirt and grit inside as it moves up and down? Let us return your fancy post to its former glory with a complete rebuild. Available for Fox Transfer & Rockshox Reverb dropper posts.
Suspension Service FAQ
Do I Need to Service My Suspension?
The seals in your bike's suspension will wear over time and the oil inside becomes contaminated. This leads to a number of problems, including:
- Reduced performance
- Increased harshness
- Increased wear on other components
- Increased risk of injury
For these reasons, it is important to get your mountain bike suspension serviced regularly, ensuring that it is performing at its best and that you are getting the most out of your bike.
Why should I have my mountain bike suspension serviced?
- To improve performance: A well-maintained suspension product will provide a smoother, more comfortable ride, as well as improved traction and control.
- To extend the life of the products: Regular servicing can help to prevent wear and tear on the suspension components, reducing the chance that you'll have to replace the entire fork or shock.
- To avoid injury: A poorly maintained suspension can lead to a number of problems, including increased harshness, which can increase the risk of injury.
At a minimum, the manufacturer's specified service intervals should be followed. As a general rule, it is recommended to have basic suspension service performed after 50 hours of riding or once yearly, whichever comes sooner. You should have your suspension fully serviced every 125-200 hours of riding.
What Brands Can Quadcy Cycles Service?
We currently service most Fox and Rockshox brand forks that are model year 2014 or newer. Our Rear Shock Full Service is currently available for Fox product, model year 2014 or newer and most Rockshox product 2014 or newer. For any other product, feel free to email us with specific questions and requests, as we plan to continually expand our offerings.